Refunds and returns
This policy concerns purchases of Ephemori digital tools.
Last updated:
Request a review
Contact Support using the order reference, purchase date and a description of the issue. Do not include full card numbers, security codes or passwords. Mandatory consumer rights remain unaffected.
Digital tools
No physical goods are shipped or returned. Refund requests are reviewed against the purchase terms and applicable consumer law.
An unfamiliar charge
The card statement name is EPHEMORI.COM. Compare the charge with your receipt. If you cannot identify it, contact Support or your payment provider.